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TERMS AND CONDITIONS

Services, Prices, Refund And Cancellation Policy

Throughout the site, the terms “we”, “us” and “our” refer to Glocal Destination Marketing Services LTD, a full-service marketing company, incorporated in the Republic of Cyprus with registration number HE383130.

Introduction

Please read the following terms and conditions carefully before using our website. These terms will be applied fully and affect your use of this website. By using this website, you agree to accept all terms and conditions written in here. You must not use this website if you disagree with any of the following.

Services & Prices

You can find all of our offered services and prices in the following PDF:

Services & Price List

As the needs of each business can be different, the final prices for Web Design & Development, Hosting & Management, Search Engine Optimization, Content Marketing, and Social Media Marketing are subject to each project's complexity.

Payment Methods

Payments for all digital marketing projects can be made to us in the following way:

  • Bank Wire Transfer (no extra fee)
  • Credit Card (+1.5% transaction fee)
  • PayPal (+1.5% transaction fee)

Once a payment or deposit is made, the invoice is issued with the details of your company.

Web Design & Development

Payments for custom web development projects are made to us in the following way:

  • 30% to commence design and development
  • 40% to commence final changes
  • 30% upon delivery of completed site

Once a payment or deposit is made, it is non-refundable. If a project is cancelled or postponed, the whole amount paid is retained by Glocal and if applicable, a fee for all work completed beyond what was already paid, shall be charged to the client. We offer a limited 14 days money back guarantee under the condition that the customer will provide a reasonable explanation and has made an effort to work any issues with our team.

Destination Marketing and Social Media Marketing

For Destination Marketing and Social Media Marketing, full payment is required in advance to commence the services. Once a payment is made, it is non-refundable. Glocal does not issue pro rata refunds for fees paid in advance. All Setup fees are also non refundable as are applied to costs immediately incurred by Glocal in initiating the services. If a project is cancelled or postponed, the whole amount paid is retained by Glocal and if applicable, a fee for all work completed beyond what was already paid, shall be charged to the client.

Search Engine Optimization, Content Marketing and Email Marketing

Payments for Search Engine Optimization, Content Marketing and Email Marketing services are made to us in the following way:

  • 50% to commence service
  • 50% upon delivery of completion

Once a payment or deposit is made, it is non-refundable. If a project is cancelled or postponed, the whole amount paid is retained by Glocal and if applicable, a fee for all work completed beyond what was already paid, shall be charged to the client.

Website Hosting

For the Web Hosting , full payment is required in advance to commence the service. Once a payment is made, it is non-refundable. Hosting accounts are set up at the time of order and are allotted a specific amount of server resources, according to the plan purchased. If client does not make use of the account, the payment for those services is still due. Hosting accounts are not cancelled until notice is received from the client in writing, or until 15 days after due date of payment is not received. If client pays for a hosting account for 6 or 12 months ahead and cancels the service before the plan's expiration date, a refund may be given for the months not yet elapsed.

WordPress Management

For WordPress Management , full payment is required in advance to commence the service. Once a payment is made, it is non-refundable. WordPress Management Service is not cancelled until notice is received from the client in writing, or until 15 days after due date of payment is not received. If client pays for a WordPress Management Service for 6 or 12 months ahead and cancels the service before the planned expiration date, a refund may be given for the months not yet elapsed.

Chargebacks

If we receive a charge-back or payment dispute (i.e. PayPal Dispute) from a credit card company or bank, your service and/or project will be suspended without notice. A 50€ charge-back fee (issued to recover fees passed on to us by the credit company), plus any outstanding balances accrued as a result of the charge-back(s) must be paid in full before service is restored, files delivered, or any further work is done. Instead of issuing a charge-back, please contact us to address any billing issues. Requesting a charge-back or opening a PayPal dispute for a valid charge from us is fraud, and is never an appropriate or even a legal mean of obtaining a refund. Please read carefully and make sure you fully understand our refund policy prior to making a payment.

Intellectual property rights

GLOCAL DMS and/or its licensors own all the intellectual property rights and materials contained in this website. You are granted limited license only for purposes of viewing the material contained on this website.

Links to other web sites

Our website may contain links to third-party web sites or services that are not owned or controlled by us. GLOCAL DMS has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that GLOCAL DMS shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions of any third-party web sites or services that you visit.

Restrictions

You are specifically restricted from all of the following:

- publishing any of our website material in any other media;

- selling, sublicensing and/or otherwise commercializing any of our website material;

- using this website in any way that is or may be damaging to this website;

- using this website in any way that impacts user access to this website;

- using this Website contrary to applicable laws and regulations, or in any way may cause harm to the website, or to any person or business entity;

- engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this website;

- using this Website to engage in any advertising or marketing.

Certain areas of this website are restricted from being access by you and may further restrict access by you to any areas of this website, at any time, in absolute discretion. Any user ID and password you may have for this website are confidential and you must maintain confidentiality as well.

No warranties

This website is provided “as is” and GLOCAL DMS express no representations or warranties, of any kind related to this website or the materials contained on this website. Also, nothing contained on this website shall be interpreted as advising you.

Limitation of liability

In no event shall GLOCAL DMS, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this website whether such liability is under contract. GLOCAL DMS, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this website.

Indemnification

You hereby indemnify to the fullest extent GLOCAL DMS from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these terms.

Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Changes

GLOCAL DMS is permitted to revise these terms at any time as it sees fit, and by using this website you are expected to review these terms on a regular basis.

Assignment

GLOCAL DMS is allowed to assign, transfer, and subcontract its rights and/or obligations under these terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these terms.

Entire Agreement

These terms constitute the entire agreement between GLOCAL DMS and you in relation to your use of this website, and supersede all prior agreements and understandings.

Governing Law & Jurisdiction

These terms will be governed by and interpreted in accordance with the laws of the Republic of Cyprus and the European Union, and you submit to the non-exclusive jurisdiction of the courts located in Cyprus for the resolution of any disputes.

GLOCAL DMS reserves the right to disable and/or terminate a user’s account if a user is found in violation of the terms. Accounts terminated due to policy violations will not be refunded.

Should you have any questions or concerns about these terms and conditions, please send us an email at support@glocaldms.com. We will reply to you as soon as possible.